Refund policy

Returns & Refunds

We want you to be completely satisfied with your purchase. Please review our return and refund policy below.

Unopened Kits

Unopened kits may be returned within 30 days of delivery for a full refund. We will cover the return shipping cost.

Opened but Unused Kits

If the kit has been opened but has not been used or painted, you may return it within 30 days of delivery for a full refund. Return shipping costs will be deducted from your refund.

Used or Partially Painted Kits

We do not accept returns for kits that have been used or partially painted. Once paint has been opened or the canvas has been painted on, the product can no longer be resold.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery. We will provide a replacement or a full refund at no additional cost. No return is required.

How to Request a Return or Refund

Please contact us verajude626@gmail.com with your order number and, if applicable, photos of the damaged or defective item. Our support team will review your request and provide the next steps.